Last updated: June 2025
Introduction
Overlooked Homes (“we”, “our”, “us”) operates the website overlookedhomes.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our membership service.
Information We Collect
Information you provide:
- Name and email address (when you register)
- Billing address and payment information (processed securely via Stripe)
- Profile information you choose to add
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on site
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Create and manage your membership account
- Process subscription payments via Stripe
- Send you membership confirmation and invoices
- Notify you of new property listings (if opted in)
- Improve our website and services
- Comply with legal obligations
Payment Processing
All payments are processed by Stripe, a third-party payment processor. We do not store your credit card details on our servers. Stripe’s privacy policy is available at stripe.com/privacy.
Data Sharing
We do not sell, rent, or share your personal information with third parties except:
- Stripe (payment processing)
- As required by law or legal process
- To protect the rights and safety of our users
Cookies
We use cookies to:
- Keep you logged in to your account
- Remember your preferences
- Analyse website traffic (via Google Analytics)
You can disable cookies in your browser settings, but this may affect site functionality.
Data Retention
We retain your personal data for as long as your account is active. If you cancel your membership, we retain your data for 12 months before deletion, unless required by law to keep it longer.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at: [email protected]
Children’s Privacy
Our service is not directed to children under 18. We do not knowingly collect data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website.
Contact Us
Overlooked Homes
Email: [email protected]
Website: overlookedhomes.com