Overlooked Homes is a subscription-based digital membership service providing access to property listings, research, and related content.
Due to the digital nature of the service, membership fees are generally non-refundable once access to member content has been granted.
However, Overlooked Homes may, at its sole discretion, consider refund requests in exceptional circumstances, including technical issues, duplicate payments, billing errors, or other situations where a refund is considered reasonable.
Refund requests should be submitted using the contact details provided on the website and must include sufficient information to allow us to investigate the request.
Nothing in this Refund Policy limits or excludes any rights or remedies available to consumers under applicable consumer protection laws.
Overlooked Homes reserves the right to amend this Refund Policy from time to time. Any changes will be published on this website.
Overlooked Homes is operated by The Export Trust (ABN 53 150 156 685). Trustee: Castle Co. Pty. Ltd.